Use Case

Onsite Scope Change Approval

When scope changes while the crew is already on the job, speed matters. The approval flow must be clear enough for the client and fast enough for the field team to keep moving.

Preview approval screen Open the full workflow

Field capture

Log the change while the crew is standing in front of the issue.

Client clarity

Show the scope delta and price impact in one simple approval view.

Billing backup

Hand the office an invoice-ready summary instead of scattered proof.

Why this matters

Capture the reason for the change while the crew is standing in front of the issue.

Translate the impact into labor, materials, and schedule language the client can understand.

Get a timestamped answer before additional work proceeds.

What teams actually need

Reduces verbal approvals and memory gaps

Protects margin before the work is performed

Feeds directly into final billing documentation

Core Positioning

Purpose-built for scope changes, not everything else.

The PRD is explicit about the wedge: this should not drift into generic CRM, generic quoting, or generic invoicing. The product earns attention by being the cleanest route from field surprise to approved documentation.

Mobile web speed

Fewer clicks and clearer typography than broad service software.

Client-facing clarity

One summary view that reduces confusion and billing pushback.

Back-office readiness

Exportable, printable documentation instead of forensic reconstruction.

Trade-specific fit

Designed around the exact workflow small plumbing and AV shops described.